EMERGENCY SERVICE

This form will be directed to the Resident Service Team for a fast, efficient response to your service request. Please provide as much information and detail as you can to help us serve you better.

In the event of an extreme emergency, such as fire, call 911 immediately.

For other emergency maintenance or service requests, see list below, please contact our on-call resident service representative by dialing (416) 763-5691 and selecting option

2. Please keep in mind we may be assisting another caller and as a result you will be directed to our voicemail. Please leave your name, return phone # and the nature of your call, we will return your call as quickly as possible.

Emergency calls are defined as:

• No heat in the winter
• A plumbing leak or sewer blockage which threatens damage to personal property or the premises
• No electricity
• Any conditions which could be a fire hazard
• Gas leaks or gas odours
• Lock outs
• Refrigerator is out of order and the contents are in danger of spoiling
• Excessive noise from a neighbour